How to increase restaurant sales

The Upside Team

The Upside Team

October 21, 2025

Restaurant owners have countless opportunities to attract nearby customers who are choosing where to spend their dining dollars. Filling more of your existing capacity with new customers and transactions is the fastest, most profitable way to drive new diners to your location without increasing operating costs.

Learning how to increase restaurant sales lies in reaching customers when they are deciding where to buy and offering them the right incentive to change their behavior. Driving new customers through your doors and increasing order frequency brings incremental purchases that directly benefit your bottom line.

Profit-share pricing means some of the best marketing ideas for restaurants don't require upfront costs or monthly fees.

Personalized promotions drive measurable profit growth

Here's how it works: you reach nearby customers while they decide where to dine. Instead of offering the same discount to everyone, you give each person exactly the right incentive they need to choose your restaurant.

Someone who visits your restaurant monthly might get a small offer to come in twice a month instead. A person who hasn't been in for six months may need a bigger incentive to return. You're not guessing what might work — their actual dining patterns help determine what will motivate them.

This means you're not over-discounting customers who would visit anyway. You only pay when these promotions deliver customers and transactions you wouldn't have gotten otherwise. The offers stay within your profit margins, so every promotional visit makes you money.

Test-versus-control measurement helps you grow your restaurant business by proving which customers are actually incremental.

Why personalized offers create higher spending patterns

When customers receive offers that match their dining habits, they respond differently than they would to generic discounts. Take Tacala Companies, which operates 370+ Taco Bell locations across Texas and the Southeast.

Their results show why personalization works. Customers who had never visited started spending an average of $13 monthly after receiving targeted offers. People who used to visit occasionally — less than once every four months — increased their monthly spending by 500%.

Regular diners respond positively to relevant promotional offers

What's particularly telling is how existing customers responded. Even regular diners who already visited frequently began coming in more often when they received personalized offers. These customers increased their spending by 42%, making up 20% of the program's new transactions.

This happens simply because when an offer feels relevant, they're more likely to act on it. If offered the right incentive, a light-lunch customer might try dinner service. Someone who typically orders a main course might add an appetizer when presented with a targeted combination deal.

Platforms that offer personalized promotions give restaurants access to restaurant marketing software capabilities without monthly subscription fees.

Marketplace reach connects you with millions of potential customers

Your restaurant gets exposed to millions of consumers actively looking for places to dine, shop for groceries, or buy gas. These customers see your offers on their phones, when they're already deciding where to go. The platform works across multiple categories, so someone filling up their car might notice your dinner special and grab a meal.

A person who is grocery shopping could see your lunch offer and stop by afterward. You're not just competing with other restaurants — you're getting visibility among customers making everyday purchasing decisions. The network effect benefits everyone involved.

Network growth boosts restaurant profitability

When grocery stores joined the platform in fuel-dense markets, existing restaurants saw a 31% increase in incremental revenue. More retailers mean more consumer activity, which creates more opportunities for your restaurant to connect with potential customers who might never have found you otherwise.

You reach people within your area and outside your traditional customer base. Expanded reach also works well for independent restaurants that don't have the marketing budgets to compete with major chains for customer attention.

4 ways marketplace exposure generates restaurant growth

Marketplace platforms connect your restaurant with customers when they decide where to spend their money.

  1. Cross-category visibility: Your restaurant appears to customers shopping across multiple categories, like fuel and grocery
  2. Geographic targeting: Offers reach millions of consumers both within and outside their traditional business areas
  3. Decision-point timing: Customers see your offers when they're actively planning routes and making buying decisions
  4. Network effects: The addition of grocery stores in fuel-dense markets contributed to a 31% increase in incremental revenue for existing retailers

Proven attribution shows the impact on your bottom line

Test-versus-control methodology identifies which customers and transactions came from promotional activity by comparing your promoted customers to similar customers who didn't receive offers. Each promoted customer gets matched with 10-100 similar customers who shop at the same locations, visit with similar frequency, and spend similar amounts. The platform compares behavior between both groups over the same time period.

The difference in spending and visit frequency between these groups is what proves incrementality. You only pay for customers and transactions that represent genuine growth for your restaurant. This data shows how promotional activity impacts your revenue, allowing you to make informed decisions about customer acquisition based on proven results rather than guesswork.

Geographic targeting reaches customers beyond your usual area

The platform connects your restaurant with nearby customers who haven't discovered you yet. These people might work in your area, drive past regularly, or visit nearby businesses, but never think to try your restaurant.

You can reach millions of consumers actively deciding where to spend their money. Many of these customers live or work outside your typical customer base, giving you opportunities to expand your reach without spending on traditional advertising.

Cross-category exposure creates unplanned visits

What makes this different is that customers see your restaurant offers while they're doing other things. Someone getting gas notices your lunch deal. A person buying groceries sees your dinner special and decides to stop by afterward.

These aren't people searching for restaurants — they're going about their day, and your offer catches their attention at the right moment. When customers discover your restaurant this way, it feels natural rather than like you're trying to sell them something.

Profit-share model removes financial risk from growth investments

You pay for results, not promises. With profit-sharing, you only pay fees when the platform brings customers who wouldn't have visited otherwise. This works because the platform measures which customers came through promotions versus those who would have shown up anyway. If they can't prove a customer visit was incremental, you don't pay for it.

The profit-share structure means you see the results first, then pay based on what happened. This lets you invest in customer acquisition confidently because every dollar you spend connects to proven revenue increases. You can scale up promotional activity knowing that your investment directly ties to measurable growth for your restaurant. The model removes guesswork from customer acquisition spending by only charging for demonstrated results.

How Upside helps restaurants increase sales profitably

Upside connects restaurants with nearby customers through personalized cash-back offers that fill empty tables without operational changes. Our offers reach 35 million consumers across multiple categories when deciding where to spend money, creating incremental profit through proven customer acquisition. Restaurant partners only pay when Upside delivers measurable new customers and transactions they wouldn't have gotten otherwise. Request a demo to see how data-driven promotions can increase your restaurant sales.

Frequently asked questions

How does personalized promotion targeting work for restaurants?

Personalized promotion targeting uses customer transaction data to determine the right incentive for each individual to visit your restaurant. The system analyzes past spending patterns and visit frequency to calculate what offer will motivate someone to dine with you without over-discounting customers who need smaller incentives.

What makes marketplace platforms different from traditional restaurant advertising?

Marketplace platforms reach customers when they're actively making purchasing decisions across multiple categories like fuel and grocery, not just when they're specifically searching for restaurants. Your restaurant gets exposure through cross-category visibility, allowing people to discover your location while running everyday errands.

When do restaurants see measurable results from profit-share promotional programs?

Restaurants see measurable results through test-versus-control methodology that proves incremental customer visits rather than assumptions about effectiveness. You only pay for customers and transactions that represent genuine growth, with the platform able to demonstrate which visits happened because of promotional activity.

Why do personalized offers generate higher customer spending than standard discounts?

Personalized offers generate higher spending because they target specific customer behaviors rather than applying blanket discounts that often reduce revenue from existing customers. The approach protects profit margins by giving frequent customers smaller incentives while providing larger promotions to attract genuinely new diners.

The Upside Team

The Upside Team

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The Upside team is made up of data scientists and industry experts who are passionate about delivering empowering content to our readers. With a focus on providing practical insights and meaningful perspectives, we create engaging materials across a wide range of topics. From exploring industry trends and offering expert analysis to sharing useful tips and inspiring ideas, our team works diligently to provide you with the information you need to thrive.

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