The Consumer Spend Report 2025

Loyalty programs are stronger, stores are more convenient, and digital access has never been easier — yet shoppers are drifting further away. This report looks at the trends reshaping consumer behavior and what they signal for retailers in the year ahead.

What drives repeat visits from today’s shoppers

Change your customers’ habits, change your business. See why uncommitted customers are the key to sustained growth.

The Consumer Spend Report 2024

We analyzed more than one billion transactions across four spend categories and heard from 7,000+ consumers to illustrate shopping behavior in 2024.

A guide to loyalty & Upside

This comprehensive guide shows exactly how Upside works with your existing loyalty investments to boost impact.

How to turn loyalty members into super-users

There’s a gap between loyalty membership and loyal behavior, but there’s a big opportunity to win more visits and more dollars to your store.

Loyalty membership doesn’t always spell loyal behavior

Loyalty membership doesn't always mean loyal behavior from your shoppers. Get the consumer perspective on loyalty programs in this report today.

C-store revenue is up, but is that the whole picture?

Headlines report that c-store revenue is up across the industry, but transaction data from over 1,700 c-stores tells a surprising story of declining demand.

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Reports

The Consumer Spend Report 2025

What drives repeat visits from today’s shoppers

The Consumer Spend Report 2024

A guide to loyalty & Upside

How to turn loyalty members into super-users

Loyalty membership doesn’t always spell loyal behavior

C-store revenue is up, but is that the whole picture?

Request a demo

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