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Idle pumps, lost profits: How to capture more gallons without adding sites

Idle pumps, lost profits: How to capture more gallons without adding sites

By attracting customers earlier in their decision-making process, fuel retailers can boost capacity utilization without adding new sites.

The Upside Team
The Upside Team
April 16, 2025
Retail media networks turn engagement into revenue, but are grocers getting the full picture?

Retail media networks turn engagement into revenue, but are grocers getting the full picture?

These networks effectively reach loyal shoppers. Paired with Upside’s offers for uncommitted customers, one and one can make three.

The Upside Team
The Upside Team
April 14, 2025
Tracking retail fuel trends: February 2025

Tracking retail fuel trends: February 2025

Demand picked up as warmer weather thawed much of America, but a refinery fire marred an otherwise encouraging month.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
March 7, 2025
Tracking retail fuel trends: January 2025

Tracking retail fuel trends: January 2025

Sanctions on Russia led to a rise in crude prices, while a cold snap suppressed fuel demand. Get your full trend update here.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
February 10, 2025
Cracking the loyalty code: How to set a new program up for success

Cracking the loyalty code: How to set a new program up for success

By bringing more new and uncommitted customers into your orbit, you can maximize the impact of a loyalty program from day one. 

Tyler Renaghan
Tyler Renaghan
January 17, 2025
Tracking retail fuel trends: December 2024

Tracking retail fuel trends: December 2024

Cold weather and the holiday season brought expected declines in demand. Plus, we take a closer look at c-store metrics.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
January 8, 2025
Where do people go out to eat on Christmas? (No, it's not just Chinese.)

Where do people go out to eat on Christmas? (No, it's not just Chinese.)

We determined the businesses that are most likely to be open for the holidays — and the ones that see the biggest boost in visits.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
December 19, 2024
Tracking retail fuel trends: November 2024

Tracking retail fuel trends: November 2024

Despite a rise in holiday travel, fuel demand still fell month-over-month in November. Get a full look at the numbers here.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
December 9, 2024
What does an interest rate cut mean for shoppers?

What does an interest rate cut mean for shoppers?

When the Fed cuts rates, purchasing power increases. What does that impact actually look like for the average consumer?

Dr. Thomas Weinandy
Dr. Thomas Weinandy
November 12, 2024
Variable pricing strategies and consumer perceptions

Variable pricing strategies and consumer perceptions

A number of variable pricing strategies are making their way into public consciousness. Here’s what you need to know.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
November 5, 2024
Podcast: Upside talks ‘uncommitted customers’ with Supermarket News

Podcast: Upside talks ‘uncommitted customers’ with Supermarket News

Upside CEO Alex Kinnier discusses how loyalty members don’t always behave loyally — and how grocers can win more foot traffic.

The Upside Team
The Upside Team
November 4, 2024
Customer loyalty programs and their impacts on buying behavior

Customer loyalty programs and their impacts on buying behavior

Loyalty programming remains a critical investment, but data shows it’s not changing customer behavior.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
October 28, 2024
Q&A with Giant Eagle: How this grocer earns more loyalty from uncommitted customers

Q&A with Giant Eagle: How this grocer earns more loyalty from uncommitted customers

Of the new and non-loyalty shoppers Upside brought to Giant Eagle, over 60% joined myPerks.

Tyler Renaghan
Tyler Renaghan
October 21, 2024
Inflation-adjusted sales: What your revenue numbers aren’t telling you

Inflation-adjusted sales: What your revenue numbers aren’t telling you

Due to an increase in cross-shopping, topline revenue gains can be misleading. Factoring for inflation shows a different picture.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
October 15, 2024
'Breaking Down Buying Trends': The top three takeaways from our experts

'Breaking Down Buying Trends': The top three takeaways from our experts

Upside’s retail experts broke down the trends shaping the way we shop in a live webinar. We’re revisiting the conversation’s highlights.

The Upside Team
The Upside Team
October 11, 2024
Consumer price sensitivity: Why cross-shopping is more prevalent than ever

Consumer price sensitivity: Why cross-shopping is more prevalent than ever

Consumers aren’t spending less — they’re just spreading trips around to buy less at each store. Our Consumer Spend Report has more. 

Dr. Thomas Weinandy
Dr. Thomas Weinandy
October 8, 2024
Consumer spending trends in 2024 and the rise of the uncommitted consumer

Consumer spending trends in 2024 and the rise of the uncommitted consumer

Breaking down Upside's inaugural Consumer Spend Report

Dr. Thomas Weinandy
Dr. Thomas Weinandy
September 18, 2024
Consumer c-store demand: Even as top-line revenue rises, other metrics tell a different story

Consumer c-store demand: Even as top-line revenue rises, other metrics tell a different story

Transaction data from more than 1,700 c-stores shows demand is actually in decline. We contextualized the numbers and interviewed consumers to find out what’s behind the shift in shopping behavior.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
June 14, 2024
Price predictions for Memorial Day Weekend 2024

Price predictions for Memorial Day Weekend 2024

We looked at the last three years and factored in today's market conditions to estimate fuel and grocery prices for Memorial Day 2024.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
May 13, 2024
Busting Memorial Day BBQ myths: What you need to know for your holiday grill-out

Busting Memorial Day BBQ myths: What you need to know for your holiday grill-out

Is there a “best” time to grocery shop? Are burgers or dogs more popular? Here, we’re answering some of the biggest questions about holiday BBQs.

The Upside Team
The Upside Team
May 13, 2024
C-store revenue is up, but what about demand?

C-store revenue is up, but what about demand?

Upside reviewed transaction data from 1,700+ convenience retail locations and surveyed 1,500+ consumers. Here’s what we found.

The Upside Team
The Upside Team
May 1, 2024
How grocers bridge the gap from loyalty membership to loyal behavior

How grocers bridge the gap from loyalty membership to loyal behavior

Most loyalty members behave like any other shopper. Here's how grocers can turn their average members into super-users.

The Upside Team
The Upside Team
April 15, 2024
Bridging the gap between loyalty membership and loyal behavior

Bridging the gap between loyalty membership and loyal behavior

There's a gap between loyalty membership and behavior; retailers have an opportunity to turn their average members into super-users.

The Upside Team
The Upside Team
April 5, 2024
Consumers are spreading around their grocery trips. So what?

Consumers are spreading around their grocery trips. So what?

With prices rising and their options multiplying, grocery shoppers are seeking out value now more than ever.

The Upside Team
The Upside Team
March 21, 2024
How mobile apps can turn gas station visitors into c-store shoppers

How mobile apps can turn gas station visitors into c-store shoppers

Using mobile apps is second nature for today’s shoppers. C-stores can leverage that behavior to reach more customers and increase pump-to-store conversion.

David Poulnot
David Poulnot
March 15, 2024
Fuel promotions that change customer behavior at the pump

Fuel promotions that change customer behavior at the pump

Upside surveyed consumers on effective fuel offers. Then, we reviewed transaction data from 30K fuel sites to learn what really changes buying behavior.

David Poulnot
David Poulnot
February 29, 2024
Going Beyond Loyalty, Part I: Loyalty membership does not spell loyal behavior for shoppers

Going Beyond Loyalty, Part I: Loyalty membership does not spell loyal behavior for shoppers

Upside surveyed 1,900 consumers and found a gap between loyalty membership and behavior.

The Upside Team
The Upside Team
February 22, 2024
Retailer survey: Costs remain top-of-mind even as inflation cools

Retailer survey: Costs remain top-of-mind even as inflation cools

Upside polled thousands of retailers to understand the biggest challenges they currently face, and a common theme emerged.

The Upside Team
The Upside Team
February 5, 2024
What's the risk of closing your restaurant early?

What's the risk of closing your restaurant early?

Right now, it’s difficult to hire, operating costs are high, and foot traffic is down. But shortening open hours probably won’t help.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
January 11, 2024
How far will your grocery customers travel?

How far will your grocery customers travel?

The average grocery shopper is only eight minutes away from their preferred store. How can grocers get customers to travel farther to choose them?

Dr. Thomas Weinandy
Dr. Thomas Weinandy
November 15, 2023
Cost-passing is backfiring for full-service restaurant owners

Cost-passing is backfiring for full-service restaurant owners

Customers are no longer willing to foot the bill for rising food costs, so restaurateurs need a new way to cover those increases.

Dr. Thomas Weinandy
Dr. Thomas Weinandy
November 14, 2023
Upside's $1 billion milestone: Transforming physical commerce

Upside's $1 billion milestone: Transforming physical commerce

To celebrate and contemplate the achievement of reaching a significant milestone of $1 billion in new, incremental profit for retailers, we spoke with Alex Kinnier, the co-founder and CEO of Upside.

The Upside Team
The Upside Team
July 11, 2023
Leveraging consumer psychology with effective promotions

Leveraging consumer psychology with effective promotions

How promotions drive behavioral change in consumers

The Upside Team
The Upside Team
May 4, 2023
Consumer behavior at the pump this summer

Consumer behavior at the pump this summer

A guide to what retailers can expect from consumers this summer as prices at the pump change

Dr. Thomas Weinandy
Dr. Thomas Weinandy
April 28, 2023
Outmatch your competition: Fuel industry report

Outmatch your competition: Fuel industry report

We surveyed 1,300 customers, spoke with dozens of retailers, and analyzed billions of transactions to learn how competitive retailers outmatch their competition

The Upside Team
The Upside Team
April 20, 2021
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