How smart personalization is helping grocers win back the basket

Personalizing offers protects margins and prevents cannibalization, allowing grocers to provide value profitably.

New stores, no cost? How a fresh approach can help Smart & Final grow

When you partner with Upside, you’ll drive an increase in sales equivalent to opening new stores, no CapEx or OpEx required.

Upside and loyalty: Triple the visits, 5x the spend

Boost key metrics and drive meaningful results by pairing loyalty and Upside together.

Unlocking grocery growth: Breaking through the plateau

Grocers that put their stores on Upside drive sales increases equivalent to building new stores, no CapEx or OpEx required.

New stores, no cost? How a fresh approach can help grocers grow

Grocers that partner with Upside drive an increase in sales equivalent to opening two new stores, no CapEx or OpEx required.

Variable pricing strategies and consumer perceptions

A number of variable pricing strategies are making their way into public consciousness. Here’s what you need to know.

Podcast: Upside talks ‘uncommitted customers’ with Supermarket News

Upside CEO Alex Kinnier discusses how loyalty members don’t always behave loyally — and how grocers can win more foot traffic.

Customer loyalty programs and their impacts on buying behavior

Loyalty programming remains a critical investment, but data shows it’s not changing customer behavior.

Our takeaways from Groceryshop 2024

Following three days in Vegas with some of the best retailers in grocery, here’s what we’re thinking about for the rest of the year and beyond.

Q&A with Giant Eagle: How this grocer earns more loyalty from uncommitted customers

Of the new and non-loyalty shoppers Upside brought to Giant Eagle, over 60% joined myPerks.

Inflation-adjusted sales: What your revenue numbers aren’t telling you

Due to an increase in cross-shopping, topline revenue gains can be misleading. Factoring for inflation shows a different picture.

Consumer price sensitivity: Why cross-shopping is more prevalent than ever

Consumers aren’t spending less — they’re just spreading trips around to buy less at each store. Our Consumer Spend Report has more. 

Price predictions for Memorial Day Weekend 2024

We looked at the last three years and factored in today's market conditions to estimate fuel and grocery prices for Memorial Day 2024.

Busting Memorial Day BBQ myths: What you need to know for your holiday grill-out

Is there a “best” time to grocery shop? Are burgers or dogs more popular? Here, we’re answering some of the biggest questions about holiday BBQs.

Heritage Grocers Group shares how Upside helps win and retain more shoppers

CMO Adam Salgado and COO Prabash Coswatte say that Upside helps differentiate Heritage Grocers Group in the market, helping them generate a 75% return on investment.

How grocers bridge the gap from loyalty membership to loyal behavior

Most loyalty members behave like any other shopper. Here's how grocers can turn their average members into super-users.

Consumers are spreading around their grocery trips. So what?

With prices rising and their options multiplying, grocery shoppers are seeking out value now more than ever.

Retailer survey: Costs remain top-of-mind even as inflation cools

Upside polled thousands of retailers to understand the biggest challenges they currently face, and a common theme emerged.

How grocery loyalty programs stack up against the "Big Five"

We reviewed the loyalty programs from best-in-class American grocery retailers to see if successful programs drive more market share.

Grocery shoppers travel farther for cash back

U.S. shoppers usually buy groceries close to home, but the right cash back offer can motivate grocery shoppers to travel almost 3x the typical distance.

How far will your grocery customers travel?

The average grocery shopper is only eight minutes away from their preferred store. How can grocers get customers to travel farther to choose them?

Leveraging consumer psychology with effective promotions

How promotions drive behavioral change in consumers

Personalization vs. segmentation: How to build customer loyalty in grocery

How Upside is helping grocers drive incremental revenue and boost sales with personalized promotions

How local and regional grocers can stay competitive in the age of mergers and acquisitions

With the growing trend of mergers and acquisitions in grocery, regional and independent grocers need a new playbook.

How capacity utilization will help you hire grocery store staff

Hiring grocery labor today is tricky, but maximizing your capacity utilization will ensure you can bring on staff without compromising profit.

Segmentation is now. Personalization is the future.

Retailers need to stop using personalized and segmented approaches interchangeably — only the former generates true incremental profit every time. Learn how these strategies differ and how to leverage the data you already have for long-term growth.

How can high gas station prices help restaurants and grocers increase sales?

High prices at the pump are driving consumers to new gas stations. Here’s how grocers and restaurants can benefit.

Why measuring capacity utilization is essential for grocers

By making better use of your existing assets, you could see a profit that could cover the cost of hiring additional staff to fill that empty register. Learn more here.

What’s keeping grocery operators up at night?

Rising inflation. Supply chain snafus. Global conflict. Continued COVID-related uncertainty. Learn what's challenges are facing grocers.

Creating profitable grocery experiences: The future of Upside for grocery

How Upside's personalized approach is revolutionizing grocery retail, creating profitable connections between retailers and customers through item-level personalization and tailored in-store experiences

Driving foot traffic to your grocery store

Simple ways to create a strong, profitable customer acquisition strategy for your business

How to attract holiday workers during the labor shortage

Creative strategies to attract holiday workers amidst the ongoing labor shortage and staffing challenges

How grocers can increase wallet share this holiday season

Amid supply chain challenges and rising demand, regional and independent grocery stores can attract more customers and boost profits with strategic holiday promotions and personalized experiences

How to increase grocery sales despite rising inflation

The 6 best customer retention strategies for grocery stores

Unveiling winning tactics for enhancing customer loyalty in grocery stores