UPSIDE WEBINAR SERIES

Consumers & Loyalty

Join Upside for a two-part webinar series that highlights the latest insights on loyalty programming, featuring perspectives from industry experts.

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What to expect:

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Consumer sentiment data

Learn about today’s buyer preferences from thousands of customer survey responses

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Insights from
real-world transactions

See what millions of transactions nationwide say about how customers are actually behaving

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Perspectives from top retailers

Hear first hand about their loyalty  investments in an effort to change buyer behavior

WEBINAR 01

What's working in loyalty and what's not?

June 18, 2024 · 1pm ET/10am PT
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Overview

Consumers are hungry for value, and to find it, they usually look to loyalty. But holding a membership doesn’t mean they behave loyally. We’ll discuss:

  • What consumers say they want out of loyalty
  • The differences in buying behavior between loyalty and non-loyalty members
  • What retailers can do to amplify what’s working and change what’s not
Speakers
Dr. Tom Weinandy

PhD Economist at Upside

Hayley Miller

Partner Solutions at Upside

Overview

Hear from respected retail veterans across industries about how they are:

  • Solving for the gap between loyalty membership and loyal behavior
  • Getting existing loyalty members to visit more often and buy more when they do
  • Measuring success for their existing loyalty investments
Speakers
Samuel Zanini

VP of Revenue, Terrible’s

Stuart Seagroves

Pizza Hut franchisee

Jennifer Hopper

CIO, Save A Lot

Hayley Miller

Partner Solutions at Upside

WEBINAR 02

The retailer perspective on consumers and loyalty

June 27, 2024 · 1pm ET/10am PT
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Save your spot

Join Upside for a two-part webinar series that highlights the latest insights on loyalty programming, featuring perspectives from industry experts.